Return policy

 Return Policy

Thank you for shopping at [HEBDO STORE]! We want to make sure you have a hassle-free experience with returns. Please review our return policy below:

1. Returns and Exchanges

1.1 Eligibility

• We accept returns and exchanges within [14] days from the date of purchase.
• To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.

1.2 Non-Returnable Items

• Some items are non-returnable, including:
  • Intimate or sanitary goods.
  • Gift cards.
  • Final sale items.

2. How to Initiate a Return

2.1 Online Returns

• To initiate a return or exchange, please contact our customer support team at [hebdostore40@gmail.com] within [14] days of receiving your order.
• Provide your order number, the item(s) you wish to return, and the reason for the return.
• Our team will guide you through the return process and provide a return shipping label if applicable.

• Bring your order confirmation and the items you want to return.

3. Refunds

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [4] days.

4. Exchanges

• If you need to exchange an item, please contact our customer support team. We will guide you through the exchange process and ensure you receive the replacement item promptly.

5. Shipping Costs

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Contact Information

• If you have any questions or concerns about our return policy, please contact our customer support team at [hebdostore40@gmail.com].

Thank you for choosing [Hebdo store]! We appreciate your business.

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